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Maintenance and Tyres
Maintenance and tyre costs can be as
punitive as the financial aspect of a
vehicle. Factors that influence maintenance
and tyre costs are the make, model, period
and utilisation. EFM continues to play an
active role in assisting customers with
containing these costs. The introduction of
Managed Maintenance to the market in 1992
reinstated our ability to meet the needs of
customers with an owned fleet but ultimately
exposed to the maintenance and tyre portion.
EFM used our already well established FML
infrastructure to support our Managed
Maintenance offering. The demand for Managed
Maintenance has increased year on year, our
base offering was then adjusted to provide a
fixed monthly cost option under a
Maintenance Plan.
Managed Maintenance
The objective of this product is one of
managing all players who participate in the
generation of maintenance expenditure, viz.
the servicing dealer, alternative suppliers,
manufacturer, customer and the driver.
The focus of Managed Maintenance is on real
cost reduction and the benefits of reduced
administration, driver support, quality of
repair and the provision of a complete
maintenance history that will enhance the
vehicle’s resale value.
Managed Maintenance can be sold as a
standalone product, or linked to any one of
our product offerings e.g. Operating Lease.
Stand alone Maintenance
Customers who wish to pay a fixed monthly
amount for maintenance and tyre costs would
elect this option. The EFM stand alone
maintenance product
take cognizance of any standard service or
maintenance plan that is standard with the
vehicle. Each maintenance contract has a
time and mileage component and variations
would result in a contract restructure,
ensuring that EFM does not over or under
collect.
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